Temukan jawaban untuk pertanyaan umum tentang produk dan layanan kami
We offer a wide range of digital products including website templates, graphic design assets, marketing resources, productivity tools, photography presets, and more. All our products are carefully curated to ensure high quality and usability.
Most of our products are designed to be compatible with standard devices and platforms. However, specific compatibility information is provided on each product page. Our website templates are responsive and work on all modern browsers, and our design assets are typically provided in multiple formats for maximum compatibility.
Yes, all our products are designed to be customizable. Website templates can be modified using standard HTML, CSS, and JavaScript. Design assets are typically provided in editable formats like PSD, AI, or Figma files. Each product includes documentation on how to customize it to suit your needs.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely through our payment gateway partners.
Yes, we offer a 30-day money-back guarantee on all our products. If you're not satisfied with your purchase for any reason, please contact our support team, and we'll process your refund. Please note that refunds are not available for customized products or after the product has been significantly downloaded or used. For more details, please refer to our Refund Policy.
Most of our products are available as one-time purchases with no recurring charges. However, we do offer subscription options for certain product categories, which provide access to our entire library of assets in that category. Subscription details, including pricing and billing frequency, are clearly indicated on the product page before purchase.
After completing your purchase, you'll receive an email with download instructions. You can also access your purchases by logging into your account and visiting the "My Downloads" section. From there, you can download your products at any time.
You have lifetime access to all your purchased products. You can download them as many times as you need from your account. We recommend backing up your downloads, but if you ever lose your files, you can always re-download them from your account.
If you experience any issues with downloading your products, please try the following steps:
If you still encounter issues, please contact our support team, and we'll assist you promptly.
Yes, you need to create an account to make a purchase. This ensures that you have access to your downloads, purchase history, and customer support. Creating an account is quick and only requires your email address and a password.
To reset your password, click on the "Login" link at the top of the page, then click "Forgot Password." Enter your email address, and we'll send you instructions to reset your password. If you don't receive the email, please check your spam folder or contact our support team for assistance.
Yes, you can update your account information at any time. Log into your account, go to the "Account Settings" section, and you can update your name, email address, password, and billing information. If you need to change the email address associated with your account, please contact our support team for assistance.
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